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For UK mainland orders, delivery is free on orders of £35 or more (excluding VAT). A delivery charge of £2.99 (excluding VAT) applies to orders below £35 (excluding VAT).
We use trusted courier partners including DPD, UPS, and Royal Mail (for smaller items), with the most suitable carrier selected based on the size, weight, value, and delivery destination of your order.
30-Day Hassle-Free Returns for Your Peace of Mind
Our returns policy grants you 30 days from the receipt of your item to notify our Customer Care Team if a return is necessary. Ensure the item is unused, in its original packaging, and ready for resale.
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BURNKOOL Sterile Hydrogel Burn Gel in a 3.5g sachet provides portable, single-use cooling relief for minor burns and scalds. The pre-measured sachet is compact enough for personal kits and delivers immediate soothing action when applied to the burn site.
