Is free shipping available?

Yes, for orders exceeding £100 (excluding VAT) within the UK mainland, delivery is free.

Is the product I'm looking for in stock and available?

You can check product availability on the product page. It will display inventory levels, 'Out of stock', or 'Available on back-order'.

What are your return policies?

We offer a 30-day return policy from the date you receive your item.

When will I receive my order?

Estimated delivery times are listed on each product page. If not specified, orders are typically dispatched within 24 to 48 hours on business days.

Are you an authorised retailer?

Yes, we are authorised retailers for most brands available on our website.

Do you ship outside the United Kingdom?

Currently, we do not ship outside of the United Kingdom.

Can you source products not available on your website?

Yes, we can source additional products. Please contact us at +44 20 80583531 for a quote.

Can I redeem a coupon online?

Yes, coupons can be redeemed during the checkout process.

By Koolpak

Koolpak Physio Reusable Hot & Cold Pack

1 review

£7.49 GBP ex. VAT
£8.98 GBP inc. VAT

£7.49 GBP

Taxes and Shipping calculated at checkout.

Brand: Koolpak

Availability: In stock

SKU: KK5981

Tags:

Delivery Information

For orders exceeding £100 (ex VAT) within the UK mainland*, delivery is complimentary.

A nominal fee of £9.99 (ex VAT) applies to all other UK orders. Our preferred carriers include DPD and UPS, along with Royal Mail for smaller items, depending on size, value, and delivery location.

Returns & Refunds

30-Day Hassle-Free Returns for Your Peace of Mind

Our returns policy grants you 30 days from the receipt of your item to notify our Customer Care Team if a return is necessary. Ensure the item is unused, in its original packaging, and ready for resale.

Official NHS Orders

Ready to place an order or have inquiries about our products and services? Contact us today for exclusive NHS prices and discounts, and let’s embark on this journey towards a healthier tomorrow.